Delete Your Cap VPN Account

At Cap VPN, we respect your privacy and provide full control over your personal information. If you no longer wish to use Cap VPN services, you may request the deletion of your account and associated personal data at any time.

This page explains how you can submit an account deletion request and what happens to your information after the deletion process begins.

How to Request Account Deletion

To request the deletion of your Cap VPN account, please send an email to our support team from the email address associated with your Cap VPN account.

Email: support@capvpn.net

Please include the following details in your request:

Your registered email address
Your device platform (Android or iOS)
A confirmation stating that you would like your account permanently deleted

Example Deletion Request

Subject: Account Deletion Request

Hello,

I would like to request the deletion of my Cap VPN account associated with this email address. Please permanently remove my account and related data from your system.

Account Deletion Process

Once we receive your deletion request, our team will verify the request and begin the deletion process.

Your request will be reviewed by our support team.
Your account identity will be verified to prevent unauthorized deletion requests.
Your Cap VPN account will be permanently removed from our system.
You will receive an email confirmation once the deletion process is completed.

Account deletion requests are typically processed within 3 to 7 business days.

Data That Will Be Deleted

When your account is deleted, the following information will be removed from our system:

Account email and profile information
Authentication records related to your account
App usage data associated with your account
Subscription information related to the account
Any user identifiers stored within the Cap VPN platform

Data That May Be Retained

Some limited information may be retained for a short period of time where required for:

Legal obligations and compliance
Fraud prevention and abuse protection
Financial record keeping where applicable

This retained data will not be used for marketing or tracking purposes and will be securely deleted after the legally required retention period.

Important Notes

Account deletion is permanent and cannot be reversed.
Once your account is deleted, you will lose access to any associated premium subscription benefits.
If you wish to use Cap VPN again in the future, you will need to create a new account.

Need Help?

If you have any questions regarding account deletion or data privacy, please contact our support team.

Email: support@capvpn.net
Website: https://capvpn.net