Delete Your Cap VPN Account
We respect your privacy and provide full control over your personal information. Learn how to request permanent account deletion below.
At Cap VPN, we respect your privacy and provide full control over your personal information. If you no longer wish to use Cap VPN services, you may request the deletion of your account and associated personal data at any time.
How to Request Account Deletion
To request the deletion of your Cap VPN account, please send an email to our support team from the email address associated with your Cap VPN account.
Email: [email protected]
Please include the following details in your request:
- Your registered email address
- Your device platform (Android or iOS)
- A confirmation stating that you would like your account permanently deleted
Example Deletion Request
Subject: Account Deletion Request
Hello,
I would like to request the deletion of my Cap VPN account associated with this email address. Please permanently remove my account and related data from your system.
Account Deletion Process
Once we receive your deletion request, our team will verify the request and begin the deletion process.
- Your request will be reviewed by our support team.
- Your account identity will be verified to prevent unauthorized deletion requests.
- Your Cap VPN account will be permanently removed from our system.
- You will receive an email confirmation once the deletion process is completed.
Account deletion requests are typically processed within 3 to 7 business days.
Data That Will Be Deleted
When your account is deleted, the following information will be removed from our system:
- Account email and profile information
- Authentication records related to your account
- App usage data associated with your account
- Subscription information related to the account
- Any user identifiers stored within the Cap VPN platform
Data That May Be Retained
Some limited information may be retained for a short period of time where required for:
- Legal obligations and compliance
- Fraud prevention and abuse protection
- Financial record keeping where applicable
This retained data will not be used for marketing or tracking purposes and will be securely deleted after the legally required retention period.
Important Notes
- Account deletion is permanent and cannot be reversed.
- Once your account is deleted, you will lose access to any associated premium subscription benefits.
- If you wish to use Cap VPN again in the future, you will need to create a new account.
Need Help?
If you have any questions regarding account deletion or data privacy, please contact our support team.
Email: [email protected]
Website: https://capvpn.net